ProQuest Recruitment – Sydney Western Suburbs NSW
Casual/Temporary
21d ago , from ProQuest Recruitment - Derrimut
Service Desk / Customer Service Officer - Immediate Start | Pemulwuy
Location: Pemulwuy, NSW
Hours: Monday to Friday, 8:30am - 5:00pm
Pay Rate: $* per hour
We are currently seeking a motivated and hands-on Service Desk / Customer Service Officer to join our client's busy team in Pemulwuy.
This is an excellent opportunity for someone who enjoys working with customers while also being practical and confident using tools to complete minor product repairs and component replacements.
About the Role
In this role, you'll be the first point of contact for customers, providing exceptional face-to-face service while assisting with the assessment and repair of products.
Full training will be provided on the products and processes.
Key Responsibilities
Provide professional face-to-face customer service.
Assess products and identify basic faults.
Replace components and complete minor repairs.




Update customer information and service records.
Prepare products for return to customers.
Maintain a clean and organised work area.
To Be Successful You Will Have
Previous experience in a customer service or service desk role.
Excellent communication and interpersonal skills.
Positive computer skills and the ability to learn current systems.
A hands-on approach with the ability to change components on products.
Robust attention to detail and problem-solving skills.
A positive attitude and reliable work ethic.
The ability to commence immediately.
What's On Offer?
Immediate start
Monday to Friday - no weekend work
Competitive pay rate of $* per hour
Full-time hours
Supportive team environment
On-the-job training provided
If you're customer-focused, enjoy working with your hands, and are looking for your next opportunity, we'd love to hear from you.
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📌 Customer Service Officer / Service Desk New South Wales
🏢 ProQuest Recruitment -
📍 New South Wales