HCF Australia is seeking a Workforce Planner to optimise resources, monitor real-time performance and deliver actionable insights in a busy contact centre workplace based in Parramatta with hybrid working. The role supports leaders across the business to ensure the right people are in the right place at the right time, helping improve member experiences.
You'll develop rosters, analyse trends, manage intraday staffing, and produce accurate workforce reports.
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📌 Hybrid Workforce Planner – Real Time Scheduling & Analytics Sydney
🏢 Hcf Australia
📍 Sydney
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