3-Month Contract (withpossible extension) | $78.75 – $81.25 per hour + Super |Ballarat

Imagine stepping into a service where the housing is stable, the support is genuine, and the people living there finally get the chance to build a life on their own terms.

That'sthe vision behind this Housing with Support program — a unique model that pairs long-term social housing with dedicated psychosocial disabilitysupport.It'snot about clinical wards or short-term crisis beds.It'sabout giving adults living with complex mental health and disability needs a real home, in their own space, with the right support around them to grow their independence.

This isa great opportunityfor an experienced leader looking for a focused, high-impact 3-month contract where you can make a genuine difference from day one.

The opportunity:

The organisation is investing in strong, hands-on leadership for this site, andyou'llstep in as the dedicated Service Manager for the contract period.You'llbring clear direction, coaching and structure to a team helping them build confidence and consistency in their day-to-day practice, while keeping participant outcomes and wellbeing front and centre.

This role suits someone who enjoys hitting the ground running — building rapport quickly, bringing calm and capable leadership to a busy service, and leaving a team stronger than they found it. There's genuine potential for the contract to extend beyond theinitial3 months, making thisa great wayto get your foot in the door with an organisation doing meaningful, values-led work in the sector.

Whatyou'll actually be doing:

- - Providing day-to-day leadership and supervision to a team of Psychosocial Disability Support Workers
- - Embedding a recovery-oriented, person-centred, trauma-informed model of practice across the service
- - Building a positive,accountableand engaged team culture
- - Managing rosters, attendance,



and workforce compliance
- - Overseeing service quality, risk,safeguardingand incident management
- - Owning the site budget, corporate card, and day-to-day operational administration
- - Workinghand-in-handwith intake, clinical partners, and a multidisciplinary team to get the right supports in place for each participant
- - Building relationships with families, carers, and the local service system to strengthen each participant's world beyond the front door

Whatyou'll bring:

- - Tertiary qualifications (minimumCertificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy, PeerWorkor a related field
- - Strong leadership experience in community services, disability, mentalhealthor housing support-leadersfrom aged care or broader community sectors are also encouraged to apply
- - Solid understanding of psychosocial disability, complex needs, and ideally the NDIS landscape
- - Confidence managing a team with clarity and consistency, and handling performance conversations fairly when needed
- - Strong financial and administrativeknow-how— budgets, rosters, compliance, reporting
- - A genuine belief that people with complex needs deserve dignity, choice, and the chance to live life on their own terms

Also required:

- - Current Working with Children Check (VIC)
- - NDIS Worker Screening Check
- - First Aid & CPR certification

Why this role is worth your time:

You'llbe stepping into a well-supported service with real backing from senior leadership, a clear scope, and the autonomy to lead your team your way.It's a fantastic short-term prospect to bring your leadership skills to a meaningful cause, build new relationships in the sector, and potentially turn a 3-month contract into something longer term.

Some flexibility for working from home may be available, though an on-site presence is preferred given the nature of the role.

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📌 Service Manager - Independent Living (Ballarat)
🏢 Mayday Healthcare
📍 Ballarat