We are seeking a friendly, organised and proactive Casual Junior Receptionist to join our busy physiotherapy clinic in North Lakes. This role is the first point of contact for our patients and plays a key part in ensuring the smooth day-to-day running of the clinic.
If you enjoy working in a healthcare environment, providing exceptional customer service, and being part of a supportive team, we would love to hear from you.
Key Responsibilities
- Welcoming patients and creating a warm, professional first impression
- Managing incoming calls, emails and appointment bookings
- Coordinating physiotherapist, Exercise Physiology, Exercise Science and Remedial Massage schedules and managing cancellations/rescheduling
- Processing payments, Medicare/EFTPOS/HICAPS/WorkCover/DVA transactions
- Maintaining accurate patient records and confidentiality
- General administrative duties including scanning, filing and data entry
- Supporting the clinical team with day-to-day operations
- Maintaining a clean, organised and professional reception area
About You
- Previous allied health/medical reception experience ideal but not required.
- Excellent communication and interpersonal skills
- Robust organisational skills and attention to detail
- Microsoft Office Suite experience essential and Zanda experience highly regarded!
- Ability to multitask in a fast-paced environment
- Professional presentation and positive attitude
- Reliable and punctual
What We Offer
- Casual Hours - current shifts are 11 am to 7:30 pm Mon, Tues & Thursday - ideal for uni students. Flexibility with semester changes between staff
- Supportive and friendly team environment
- Opportunity to work in a growing allied health clinic
- On-the-job training provided
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📌 Junior Receptionist - Allied Health (North Lakes)
🏢 Scope
📍 North Lakes
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