Contact Centre Team Leader – Lead, Grow & Perform (Australia)

07 Aug

Department of Employment and Workplace Relations

Australia

07 Aug

Department of Employment and Workplace Relations

Australia

The Department of Employment and Workplace Relations (DEWR) is seeking an APS6 Team Leader to lead a frontline team in a high-volume, rapid-paced environment. You will set expectations, manage performance and support staff to deliver consistent outcomes for customers.

Reporting to the Assistant Director, you will foster a positive team culture, ensure policy and legislative requirements are met, and respond to complex requests with strong written and oral communication.

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📌 Contact Centre Team Leader – Lead, Grow & Perform (Australia)
🏢 Department of Employment and Workplace Relations
📍 Australia

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