Healthcare Customer Service Team Lead — Patient Experience & Growth New South Wales

Healthcare Customer Service Team Lead — Patient Experience & Growth New South Wales

06 Aug
|
Mind Oasis Clinic
|
New South Wales

06 Aug

Mind Oasis Clinic

New South Wales

Mind Oasis Clinic in Sydney is seeking a Customer Service Team Leader (Healthcare) to lead and develop our centralised Reception Team, combining voice and administration functions.
You will drive patient experience, appointment bookings, referrals and ongoing service quality across our clinics and telehealth network.
The role requires 3–5 years' leadership in a healthcare customer service setting, plus experience recruiting, coaching and implementing KPIs.
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📌 Healthcare Customer Service Team Lead — Patient Experience & Growth New South Wales
🏢 Mind Oasis Clinic
📍 New South Wales

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