Cookaborough, a Melbourne-based SaaS platform, is seeking a Customer Support Specialist to assist Cooks, Care Providers, and Customers. You will handle phone, email and LiveChat inquiries, deliver compassionate guidance, and work with internal teams to resolve issues in a rapid-paced environment.
The role focuses on Support at Home (SaH) and NDIS customers, with opportunities to enhance the Help Centre and drive product improvements while delivering excellent customer experiences.
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📌 Compassionate SaaS Customer Support Specialist (City of Yarra)
🏢 Cookaborough
📍 City of Yarra
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