We are celebrating our success in on becoming a trusted local Telecommunication provider and Cisco Partner.As part of this growth, we pride ourselves in providing our customers with the latest products and quality Australian customer service.Yes, that's right we don't offshore!
We are looking to grow our service and provisioning team and are on a hunt for the best in-house help desk/Customer service person out there.The company tailor plan packages for SME's that provides them with the complete business solution to effectively run their business in the Telco space.This person will need to be able to communicate well and roll up their sleeves with a can-do attitude.FULL TRAINING WILL BE PROVIDED BY THE BEST IN THE INDUSTRYKey ResponsibilitiesReporting to senior management, your key duties will include.Trouble shooting,



configuration of PABX/Cloud HostedProviding technical support to customers and on the field techniciansWorking closely with our customer service/provisioning teamKnowledge and Experience That You Might Have (Not Essential)Working with PABX Phone Systems (NEC) will be highly regarded.Knowledge of VOIP systemsCisco Webex cloud systemsGreat communication skills with end users that are not very technical.Able to work part of a team workplace.Outstanding organization skills and be able to work under pressure at times.IT knowledge.RewardsYou will be rewarded with a competitive base salaryTraining will be provided to ensure you have the correct tools to succeed.Being part of our vibrant family will be both rewarding and fun.
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📌 Telco Helpdesk Customer Service In House Support New South Wales
🏢 Easytel Group
📍 New South Wales