PLC Sydney is seeking an ICT Customer Support Officer to assist staff, students and parents with technology deployment and daily operations. The role reports to the Principal through the Director of Technology and sits within the College IT team.
Responsibilities include diagnosing issues by phone, email, remote access or in‑person delivery; deploying and maintaining devices; managing software and OS updates; and producing user guides while preserving asset registers.
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📌 School ICT Support Specialist: Tech Help for Staff/Students (Burwood Council)
🏢 PLC Sydney
📍 Burwood Council
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