Are you passionate about improving digital experiences for students and citizens by enabling digital transformation in the government, non‑profit, health, and education sectors through innovative application of cloud technologies? Our public sector customers are transforming the way government services are developed and delivered via the AWS cloud.

The Digital Innovation Lead is a strategic business development role within the Cloud Innovation Program team. You will accelerate the implementation of replicable public sector cloud successes by organizing Innovation Challenges — rapid product development lifecycle opportunities that solve significant community and domain problems through information technology. Innovation challenges address tangible problems such as tracking water quality, sharing city transportation data, or enhancing security awareness and literacy. Building on Amazon's 'Working Backwards' approach, you will bring together AWS public sector customers and technology partners to identify, demonstrate, and implement innovative solutions.

Key Job Responsibilities

INSPIRE — Thought Leadership & Community Building

- Identify: work with sponsor institutional assets to identify and prioritise Innovation Challenges that will have maximum community impact
- Community: assess the potential to engage the specific Innovation Challenge community and design communications and outreach programming
- Lead Amazon innovation workshops (e.g., Working Backwards, PRFAQ) to energise and engage stakeholders
- Share: promote the 'change the world' government digital transformation agenda by vigorously promoting Innovation Challenge solution assets in collaboration with AWS partners and business units
- Represent the voice of the customer and remain accountable for exposing the business opportunity represented by the challenge




- Build and maintain a public profile as a thought leader in public sector digital innovation

TRANSLATE — Strategic Engagement & Solution Design

- Collaborate: facilitate communication amongst stakeholders in implementing the Working Backwards approach to innovation
- Design and facilitate Innovation Challenge workshops that bring together public sector mission owners, technology partners, and solution vendors
- Help define the specific stakeholder community needed for each Innovation Challenge
- Build communication plans and leverage innovation infrastructure to enable persistent engagement
- Work hand‑in‑hand with end customer sponsors to communicate the value of Innovation Challenge participation
- Position Innovation Challenges as strategic business development campaigns that engage stakeholders through the full range of communication mechanisms

ENABLE — Execution & Scalable Impact

- Enhance: work with Innovation Challenge participants, including technology partners, to iterate through and experiment with solution options
- Document: create assets on what worked well and what failed, to be shared with the Innovation Challenge community globally
- Lead a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor
- Adapt quickly and work cooperatively with varied subject matter experts across government, education, and health
- Build replicable frameworks and toolkits that enable other teams and regions to launch Innovation Challenges independently
- Measure and report on challenge outcomes,



building the evidence base for cloud‑enabled public sector innovation

Basic Qualifications

- Experience in product or program management, product marketing, business development or technology
- Experience in launching new products
- Experience with written and verbal communication and presentation
- Experience in customer‑facing leadership roles
- Experience that includes robust analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Bachelor's degree, or AWS certification such as AWS Solutions Architect, or a similar cloud certification
- Expertise in one or more of: Lean Startup methodology, Design Thinking, User Experience, Product Management, Experimentation

Preferred Qualifications

- Experience as a founder or executive focused on the digital marketing segment, or as a digital marketing practice leader or business unit owner
- Working knowledge of innovation and product management approaches, ideally with Amazon‑specific experience
- Knowledge of AWS services and their application in state/local government, education, and health
- Proven commitment to work with public sector mission owners to expose effective solutions that improve the delivery of government services to citizens
- Background in business development, market analysis, and value proposition development in response to public sector RFPs/RFTs
- Experience working as a marketing manager for an IT solution provider
- Experience as an innovation coach, including leading workshops

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon Web Services Australia Pty Ltd – Job ID: A

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📌 Digital Innovation Lead, AWS Worldwide Public Sector | Australia & New Zealand (Melbourne)
🏢 Amazon Web Services (AWS)
📍 Melbourne