As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.
What We Are Looking For
- Experience operating within a customer service role or environment
- Effective selling skills and the ability to drive commercial outcomes
- History of successfully participating in and contributing to a team
- Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Solid communication and problem‑solving skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
Roster
- Tuesday 9.00 am – 5.00 pm
- Wednesday 9.00 am – 6.15 pm
- Thursday 12.00 pm – 8.00 pm
- Friday 11.30 am – 7.30 pm
- Saturday 11.00 am – 7.30 pm
- 38 hours per week
What's On Offer
- Generous product discount allowance
- Paid volunteering allowance for all employees
- Bonus opportunity based on personal and business performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning, in‑house
- Product and core skills training and study support opportunities
- Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options
We are an equal‑opportunity employer, and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF). L’Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.
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📌 Retail Consultant | Aesop Sydney Flagship | Full Time (City of Sydney)
🏢 Aesop
📍 City of Sydney
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