Technical Support to Schools Program – Education Sector
Location: Victoria | Employment Type: Contract, Casual, or Permanent | Salary: $80,000 – $110,000 (pro-rata)
About The Role
These are not entry‑level positions. To be considered, candidates must have at least 5 years of industry experience, including:
- Previous experience within the TSSP program
- Extensive experience in the education sector
- Equivalent senior‑level corporate IT support experience
You will be responsible for managing and maintaining ICT infrastructure in schools, supporting both staff and students, and administering complex enterprise environments.
Key Responsibilities
- Manage and maintain ICT infrastructure across Department of Education schools.
- Administer and support school networks and server environments.
- Provide ICT support services in large, technology‑driven learning environments.
- Collaborate with school leadership teams and deliver ICT professional development when required.
Essential Technical Skills
- Hyper‑V virtualisation administration.
- Administration of Windows and Linux‑based servers.
- Cloud service administration (Google Workspace & Microsoft 365).
- Mobile Device Management (MDM) deployment and administration.
- Advanced enterprise networking (Cisco & HP switching).
- Cisco wireless technologies (controllers, APs).
- SOE and image deployment, with advanced troubleshooting skills.
- Experience supporting large fleets of desktops and notebooks.
- Experience with 1:1 and BYOD device planning, deployment, and management.
- Solid technical documentation skills.
Highly Regarded
- Previous TSSP experience.
- Demonstrated success in education‑sector ICT.
- Ability to plan/deliver ICT training sessions for staff.
Personal Attributes Required
- Ability to work independently and as part of a team.
- Strong problem‑solving and escalation skills.
- Punctual, reliable, and well‑organised.
- Excellent people and communication skills.
- Systematic troubleshooting approach.
- Eligibility to work in Australia (citizen, PR, or permanent visa).
- Current driver’s licence and reliable motor vehicle.
- Willingness to undergo police and background checks.
Remuneration & Benefits
- Salary range $90,000 – $110,000 (pro-rata).
- Top rates guaranteed, based on skills and experience.
- Regular performance‑based salary reviews.
- Flexible employment options: contract, casual, or permanent.
- Part‑time and full‑time positions available.
- Access to salary packaging options.
- Company vehicle opportunities (role dependent).
- Ongoing training and professional development.
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