The Careers are Better at Hungry Jack's!

Hungry Jack's is seeking a Head of Capability to lead our company wide capability and engagement strategy. You’ll play a key role in attracting, developing, and retaining the amazing people who power our network across Australia. This role will focus on enhancing employee experience, strengthening our EVP, embedding a high-performance and value-led culture through learning, recognition, career development and engagement frameworks

Responsibilities:

Capability & Learning Strategy

- Design and deliver a capability strategy that fuels operational excellence and future-readiness.
- Embed a culture of continuous learning across our restaurants and support teams.
- Lead the creation of programs from onboarding to leadership development and compliance.
- Use data to identify capability gaps and optimise learning investments.

Employee Experience & EVP

- Shape and champion our Employee Value Proposition (EVP).
- Improve employee lifecycle touchpoints—from recruitment to retention.
- Collaborate with key teams to embed EVP into every employee interaction.
- Develop and maintain structured career pathways from crew to leadership, enabling internal mobility and upskilling
- Ensure pathways support diversity, equity, and inclusion and are align with workforce planning priorities
- Collaborate with operations and L&D; to define role‑specific competency frameworks




- Lead cutting-edge reward and recognition programs that drive engagement.
- Partner with People & Culture and Payroll to enhance employee benefits.
- Manage external platforms and vendors supporting recognition and benefits.

Engagement Systems & Insights

- Oversee digital systems supporting learning, recognition, and real‑time feedback.
- Lead employee surveys, insights analysis, and action planning.
- Build a feedback‑driven culture across the network.

Leadership & Influence

- Inspire and grow a high‑performing capability and experience team.
- Partner with senior leaders to embed capability and engagement priorities.
- Represent the function across business forums and external partners.

What You’ll Bring

- 8–10+ years’ experience in L&D;, capability, or people experience leadership roles.
- Track record in leading enterprise‑wide capability or engagement strategies.
- Deep knowledge of learning systems, recognition platforms, and engagement tools.
- Expertise in career architecture, competency frameworks, and EVP design.
- Strong strategic thinking, communication, and stakeholder engagement skills.

Ready to Lead the Future of Talent at Hungry Jack’s?

Apply now and help us build a high‑performance, values‑led culture that our people are proud to be part of.

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📌 Head of Capability (City of Sydney)
🏢 Hungry Jack's
📍 City of Sydney