- Support bid qualification and help develop clear bid plans, timelines, and responsibilities
- Support the preparation, coordination, and submission of public sector tenders, panel applications, and RFx responses across AU health markets
- Continuously monitor tender portals and online sources for new open tenders relevant to Heidi, and flag opportunities to the team
- Help draft and refine response content that speaks to health system priorities and scoring criteria
- Help coordinate inputs from subject-matter experts (clinical, technical, legal, commercial) into bid responses
- Support internal reviews, keep version control tidy, and help get polished submissions in on time and up to compliance, governance, and quality standards
- Track tender timelines, deliverables, and internal review checkpoints across multiple simultaneous bids
- Assist with completing customer security questionnaires and vendor assessment documentation
- Support drafting of strategic positioning statements and supporting artefacts for tenders
- Sit in on post-bid reviews, capturing scores, feedback, and lessons learned to sharpen our bid approach over time
- Maintain and improve tender response playbooks, reusable content libraries, and bid templates
- Maintain the market penetration map and TAM/market coverage data for the AU enterprise market
- Support territory planning and account mapping — keeping account and coverage data current and actionable
- Maintain competitive positioning documents and monitor key competitor developments
- Support research into new market and expansion opportunities
- Help build and maintain sales enablement assets (competitive positioning docs, conference playbooks, presentation content)
- Support customer case study development — sourcing,



drafting, and coordinating reviews with marketing
- Own pipeline and CRM hygiene — creating and qualifying deal records in HubSpot, maintaining quarterly deal trackers, cleaning up reports and dashboards, and building/enriching outbound contact lists
- Run recurring team reporting — compiling weekly enterprise reports and summaries for leadership syncs, and keeping account plans and deal notes current for priority accounts
- Support logistics and content for enterprise events
- Maintain case studies, pricing models, and business case templates with current data
- Support deal owners with research, document preparation, and follow-ups across active enterprise deals
- Help prepare commercial and technical artefacts for enterprise opportunities (solution overviews, supporting documentation)
- Help systematise repeatable processes — checklists, knowledge bases, and workflows for tenders and enterprise deals
- Contribute to internal automation initiatives

Requirements

- Exceptional written communication — able to draft clear, structured, professional documents
- Highly organised with strong attention to detail; comfortable juggling multiple deadlines in parallel
- Comfortable with numbers — able to maintain models, trackers, and market data with accuracy
- Proactive, resourceful,



and able to work independently with light-touch direction
- Interest in healthcare, government procurement, or B2B enterprise sales
- Currently studying or recently completed a degree in business, law, health, communications, or a related field
- Cross-disciplinary thinking — able to connect the dots across commercial, clinical, technical, and operational domains and translate between them
- A generalist mindset — comfortable switching between diverse contexts and picking up unfamiliar problems quickly
- Nice to have: Exposure to tender/RFx or grant-writing processes
- Familiarity with the Australian public health system
- Experience with CRM or sales operations tools

Core Competencies

Demonstrates strong capabilities in bid preparation and submission, with a focus on public sector tenders in the Australian health market. Proficient in managing timelines, coordinating inputs from diverse stakeholders, and maintaining compliance and quality standards throughout the bidding process.

Highest-signal resume keywords

- Bid Preparation
- Public Sector Tenders
- CRM Management
- Written Communication
- Attention to Detail

ATS Optimization Keywords

Hard Skills

- Bid Coordination
- Tender Response Drafting
- Market Data Analysis
- Document Preparation
- Version Control Management

Soft Skills

- Organizational Skills
- Proactive Problem Solving
- Cross-Disciplinary Thinking
- Resourcefulness
- Time Management

Industry Keywords

- Healthcare
- Government Procurement
- B2B Enterprise Sales
- Tender/RFx Processes
- Australian Public Health System

Tools & Technologies

- HubSpot
- CRM Tools
- Tender Portals
- Market Penetration Mapping

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📌 Enterprise Ops, Bid Support Intern (City of Sydney)
🏢 Jobtailor
📍 City of Sydney