Enterprise IT Service Desk Specialist (City of Ryde)

Enterprise IT Service Desk Specialist (City of Ryde)

07 Aug
|
Singtel Group
|
City of Ryde

07 Aug

Singtel Group

City of Ryde

Optus is seeking a Service Centre Client Specialist to be the first point of contact for Enterprise customers, handling incidents and service requests across Mobile, Contact Centre, Security, and Network products. The role requires autonomy and strong technical aptitude, with in office work at Optus Campus – Macquarie Park in a 24x7 schedule.

You will manage ServiceNow queues, ensure SLA compliance, and collaborate with delivery teams while maintaining documentation and contributing to service

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📌 Enterprise IT Service Desk Specialist (City of Ryde)
🏢 Singtel Group
📍 City of Ryde

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