Job Summary

JPMorgan's Financial Institutions Group (FIG) Payments Sales team continues to build strong momentum across the APAC region. As a FIG Payments Sales Associate within our dynamic sales team, you will play a crucial role in supporting Sales Managers in fostering client relationships and promoting sales.

Job Description

This is a five days/week in the office, Sydney‑based 12 month fixed‑term parental leave cover position. The end date may vary depending on the timing of the incumbent's return.

Job Responsibilities

- Coordination of cross‑functional stakeholder engagement to ensure alignment with broader firmwide interests and clients’ objectives.
- Support Sales team on client pitches, proposals, and internal approval materials, including client research, industry analysis, and account planning.
- Drive KYC and AML processes, including renewals, due diligence, and remediation, ensuring timely completion and alignment with regulatory and internal policy requirements.
- Partner closely with Compliance, KYC, and Operations teams to manage queries, escalations, and complex issues, including transaction investigations and regulatory matters.
- Manage and monitor client portfolios to ensure delivery of agreed upon services by proactively driving follow‑ups and resolving issues to maintain a solid client experience.
- Lead pricing and billing activities end‑to‑end, including fee and rate setup, implementation, ongoing governance, and resolution of billing discrepancies in coordination with Billing teams.
- Support the full sales lifecycle, including pipeline management, deal tracking, and reporting to ensure data integrity, timely updates and accurate revenue visibility.
- Coordinate end‑to‑end client onboarding and product implementations, acting as a central point of contact across Sales, Operations,



Compliance, and Product to ensure timely execution.
- Understand and advise on client account structures, transaction flows, cash movements and product usage across regional and global setups.
- Perform transaction and portfolio analysis to identify key trends, risks, and opportunities, including pricing inefficiencies and optimisation areas.
- Contribute as the voice of the client in cross‑functional engagements, representing client needs while aligning with broader firm objectives.
- Build and maintain strong relationships with internal stakeholders and clients to support ongoing business growth and service delivery.

Required Qualifications, Capabilities and Skills

- Strong knowledge of Payments, Trade, FX and AML/CTF.
- Bachelor’s degree or equivalent.
- Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions.
- Proficiency in Excel, Word and PowerPoint.
- Results oriented, able to work under pressure within tight timeframes, and intent on ensuring all facets of the business succeed and maintain financial rigour.
- Aspirational to develop the necessary sales and technical skills to ultimately assume a Sales role.
- Excellent communication, influencing and negotiation skills.

Equal Opportunity Statement

We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices, beliefs, mental health or physical disability needs.

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📌 Payments FIG Sales - Associate — 12-month Fixed-Term (Parental Leave Cover),Sydney (Australia)
🏢 Jpmorganchase
📍 City of Sydney