Join icon fashion house Aje as a Cluster Manager at our Castle Towers & Macquarie store locations – led by Regional Manager Kayla.

About this opportunity:

Being experienced and passionate about retail and leadership you will be responsible for:

- Ensure exceptional customer experience through personalised service and product knowledge.
- Lead by example in customer care, sales techniques, visual merchandise standards and staff presentation standards to maximise sales potential.
- Achieve sales targets by converting customers, resolving complaints, and processing payments accurately.
- Responsible for the operational management of the boutique – ensuring high standards in health and safety, facilities, policies and procedures, and back-office operations.
- Responsible for increasing the VIP customer base and nurturing relationships with all VIP customers, ensuring they are kept informed of new products, upcoming sale activity, and VIP events.
- Communicate effectively with the management team, providing updates and feedback.
- Manage financial aspects including budgets, KPIs, banking, and expense monitoring.
- Administer daily reports, manage stock control, and ensure administrative tasks are completed promptly.
- To be aware of market trends, understand forthcoming customer initiatives




- Develop and mentor team members across each boutique, ensuring adherence to company policies and standards.
- Recruit and train high‑calibre staff, conduct performance appraisals, and establish succession plans.
- Plan and execute in‑store activations and attend training sessions as required.

What do we offer?

- Generous salary packaging
- It is hard to not embrace the Aje style with generous employee discounts and staff wardrobes
- Your growth is our growth, training and development programs are recommended and encouraged!
- You can earn Contra credit
- Access to our comprehensive Employee Assistance Program designed to support your wellbeing
- No key achievement and success goes unnoticed
- Referral incentives
- Increasing positive corporate responsibility, reflected through our Aje Aware Charter

At Aje Collective, we are committed to developing a culture and setting that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants and customers. Diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception.

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📌 Cluster Manager (City of Ryde)
🏢 The Aje Collective
📍 City of Ryde