Change Manager – Member Payments Platform

12 Month Fixed Term Contract

$140k - $150k + super + salary packaging

Melbourne | Hybrid

The Opportunity

Talenza is partnering with a well‑established Australian institution undertaking the implementation of a recent enterprise payments platform as part of a broader digital and customer modernisation program. We are seeking an experienced Change Manager to lead delivery‑side change execution across this business‑critical payments transformation. This is a high‑visibility program impacting revenue flows, finance operations and customer‑facing processes.

The Role

Working closely with Technology, Finance, Risk and Customer teams, you will:

- Execute change and engagement activities aligned to the payments platform rollout
- Drive stakeholder alignment across Finance, Operations and Digital teams
- Conduct and refine impact assessments across affected business units
- Lead business readiness and transition activities
- Support operational process uplift aligned to new payment flows
- Facilitate workshops with senior and operational stakeholders
- Track adoption, behavioural change and risk mitigation




- Ensure compliance and control requirements are embedded

This role requires a pragmatic operator comfortable working across both technical and business stakeholders in a regulated, member‑based environment.

You

- Demonstrated Change Management experience delivering enterprise system implementations
- Experience supporting payments, billing or financial platform transformations
- Strong stakeholder engagement capability across Finance, Technology and Operations
- Experience operating within regulated or complex enterprise environments
- Proven ability to drive adoption across cross‑functional teams
- Strong facilitation and communication capability
- Experience within academia, medical institutions, not‑for‑profit or member‑based organisations highly regarded
- Prosci / ADKAR exposure desirable

Benefits

- $150k + super + salary packaging
- 12‑month engagement providing program continuity
- High-profile, revenue‑impacting transformation
- Enterprise‑scale environmentStrong executive visibility

#J-18808-Ljbffr

📌 Change Manager - Member Payments Platform (Melbourne)
🏢 Talenza
📍 Melbourne