Front Desk Coordinator / Administrative Assistant

Location: Melbourne- Northern Suburbs
Employment Type: Full-Time / Part-Time

We're looking for a warm, organized and proactive Front Desk Coordinator to become the welcoming face of our busy dental practice.

This is a front-of-house role with a variety of administrative responsibilities, as well as some general assistant duties to help keep the practice running smoothly. We're looking for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.

About the Role

- Greeting patients and creating a welcoming experience from the moment they arrive.
- Answering phones and responding to patient enquiries.
- Managing appointment bookings and coordinating the daily schedule.
- Processing payments, Medicare and health fund claims.
- Maintaining accurate patient records.
- Liaising with dentists, dental assistants and the wider team.
- Assisting with general administrative tasks and day-to-day practice operations.




- Providing occasional assistance to the clinical team when required (non-clinical duties).

About You

- Previous reception or front desk experience (dental or medical experience is highly regarded but not essential).
- Outstanding customer service and communication skills.
- Excellent organizational and time management abilities.
- Strong attention to detail.
- Confidence using computers and practice management software.
- A positive, can-do attitude and willingness to help wherever needed.
- The ability to remain calm and professional in a busy workplace.

What We Offer

- A supportive and friendly team culture.
- A modern, well-equipped dental practice.
- Ongoing training and development.
- A varied role where no two days are the same.
- The opportunity to grow within the practice.

If you enjoy building relationships with patients, take pride in being organised, and love working as part of a close-knit team, we'd love to hear from you.

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📌 Front Desk Coordinator / Administrative Assistant (Melbourne)
🏢 seek.com.au
📍 Melbourne