Inspire Early Learning Journey – Camberwell VIC

Inspire Early Learning Journey is looking for a proactive Junior IT Support to support our Head Office and campuses across Victoria.

This is a hands-on IT support role suitable for someone early in their IT career who enjoys solving practical technology problems, helping people, and learning new systems in a fast-growing organisation.

Professional IT experience is not required. What matters most is your genuine interest in IT, logical thinking, communication skills, and willingness to grow.

Key Responsibilities

- Provide day-to-day IT support to Head Office and campus staff.
- Troubleshoot computers, iPads, printers, scanners, email, internet, Wi‑Fi, and common software issues.
- Assist with user onboarding, off-boarding, account setup, permissions, and device setup.
- Support Microsoft 365, Teams, Outlook, OneDrive, and other cloud-based business systems.
- Help manage IT equipment, asset records, basic documentation, and user guides.
- Assist with basic network, printer, and campus IT setup when required.
- Liaise with IT vendors and suppliers to follow up on support cases, hardware orders, and service requests.
- Visit campuses when needed to support IT setup, troubleshooting, and small projects.
- Genuine interest in IT, technology, and problem-solving.
- Strong communication skills and a patient, helpful attitude toward users.
- Logical thinking and the ability to troubleshoot issues step by step.
- Comfortable using Windows, Microsoft 365, Outlook, Teams, and common office software.
- Willingness to learn recent systems, tools, and processes.




- Ability to work independently, follow instructions, and document work clearly.
- Able to work from Head Office in Camberwell VIC, with occasional travel to multiple locations as required.
- Holds, or is willing to obtain, a Victorian driver licence and Working with Children Check (WWCC).

Advantageous Attributes

- Study background in IT, Engineering, Computer Science, Information Systems, or a related technical field.
- Basic knowledge of Microsoft 365 administration, Teams, SharePoint, or OneDrive.
- Exposure to Microsoft Entra ID / Azure AD, Intune, or device management.
- Experience with Apple devices, iPads, or Apple School Manager.
- Basic understanding of networking, Wi‑Fi, VPN, DNS, DHCP, printers, or firewalls.
- Familiarity with WordPress, Moodle / LMS, GitBook, or other cloud-based platforms.
- Any interest or experience in scripting, Power Automate, PowerShell, BI, AI / LLM, or cybersecurity.

What We Offer

- A junior-friendly role with training and support.
- Hands‑on exposure to Microsoft 365, Intune, Apple devices, cloud systems, and modern workplace technologies.
- Opportunity to work across a fast‑growth early learning organisation with multiple campuses.
- Supportive leadership with a strong understanding of IT operations.
- Career growth pathway into systems administration …
- Experience working with major technology suppliers such as Apple, Microsoft, HP, Epson, and CompNow.
- Visa sponsorship may be considered for the right candidate, subject to eligibility and business needs.

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📌 IT Support (Melbourne)
🏢 Inspire Early Learning Journey
📍 Melbourne