Auto & General Australia is seeking an experienced Case Manager to join our Customer Dispute Resolution team. You will manage disputes with empathy and ensure fair resolution under applicable codes and regulations.
Reporting to the CDR Team Leader, you will assess and respond to disputes including AFCA, apply delegated authority, and collaborate with internal stakeholders to improve processes while safeguarding customers and our reputation.
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📌 Dispute Resolution Case Manager – Insurance (Brisbane City)
🏢 Auto & General Australia
📍 Brisbane City
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