The Victorian Racing Club VRC in Flemington is seeking a Membership Operations Lead to oversee end-to-end renewal campaigns, fulfilment programs and CRM data integrity. You will partner with Marketing, IT and customer teams to optimise member journeys and drive engagement across the membership lifecycle.
This role focuses on renewals, fulfilment, race day member services and continuous process improvement, with a solid emphasis on accuracy, timeliness and exceptional member experience on major
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📌 Membership Operations Lead - Renewals, Fulfilment & CRM (Melbourne)
🏢 Victorian Racing Club VRC
📍 Melbourne
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