- Full time maximum term position to 30 October 2028, basedat our Dallas location
- Appliancts who speak Arabic and Turkish are highlydesirable
- Annual salary is $58,396 + 12% super
- Other benefits include:
- Regular performance feedback and performance reviewprocess
- Supportive environment and caring work culture withwork/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including:superannuation, Novated Leases, laptops, mobile phones,professional development, subscriptions and memberships,and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of thelands and waters where we live and work. We pay respect to theirelders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representativeleave to support Aboriginal and Torres Strait Islander employees inobserving significant cultural practices, attending communitymeetings and ceremonies, and fulfilling official duties with theFirst Peoples’ Assembly of Victoria.

About the role

If successful, you will provide tailored and accurateadministrative support to the SDMs, Employment Mentors and othersite employees within the Employment Portfolio. It works inconjunction with Employment Mentors to provide seamless service tojobseekers, reducing the number of administrative and monitoringactivities. This position may be a pathway to becoming anemployment mentor with AMES Australia for people with no previousemployment services experience or experience as an employmentmentor

To be considered for one of these roles, you will beable to demonstrate the following key selectioncriteria:

- To be willing to complete the Employment Services SkillsSet
- Good interpersonal and communication skills, including theability to communicate with a range of clients over the phone,face to face and/or in writing




- Strong computer skills, including proficiency in theMicrosoft Office Applications, i.e Word, Excel, andPowerPointand knowledge of database applications
- Ability to take initiative, problem solve and take theextra mile to engage clients
- Strong organisational and time management skills withwillingness to learn
- Exposure to financial processes, payments and/or petty cashmanagement
- Ability to work both independently and collaboratively aspart of a team in a busy environment
- Ability to communicate service requirements to job seekerswhilst ensuring the delivery of excellent customer service
- Demonstrated positive values of integrity, reliability,teamwork and professionalism consistent with the AMES
- Vision and values and demonstrated commitment to qualityand continuous improvement principles.

Applications for these positions will be accepted up to6pm on Friday, 7 August 2026, however interviewsand/or other selection processes may commence prior to the closedate.

About us

AMES Australia is a statutory authority which specialises in thedelivery of education, training, employment, settlement andcommunity services to a culturally and linguistically diverse(CALD) client base.

AMES Australia is committed to achieving a diverse workforce andstrongly encourages applications from Aboriginal and Torres StraitIslanders, people from culturally diverse backgrounds and peoplewith disabilities.

AMES Australia is an Equal Opportunity Employer and abides bythe Occupational Health and Safety Act. Applicants must havethe right to work in Australia. All offers of employment aresubject to a satisfactory police check and provision of a currentWorking with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity,Impartiality, Accountability, Respect, Leadership, HumanRights.

Attachments:
- Client Support Officer FINAL Apr22 J202113 v1.pdf

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📌 Client Support Officer - Dallas (Hume City)
🏢 Ames Australia
📍 Hume City