Service Desk Manager: Build Calm, High-Impact Teams (Adelaide)

07 Aug

First Focus AU

Adelaide

07 Aug

First Focus AU

Adelaide

First Focus AU is seeking a Service Desk Manager to lead pods of IT support professionals across client environments. You will focus on delivering excellent customer outcomes, mentoring technicians, and shaping processes to reduce friction during busy periods.

You will drive incident, change, and escalation workflows, partner with engineering, and ensure the team operates with maturity and integrity under pressure. Adaptable work arrangements are available.

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📌 Service Desk Manager: Build Calm, High-Impact Teams (Adelaide)
🏢 First Focus AU
📍 Adelaide

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