What this opportunity involves

- Proactively develop and manage relationships with occupiers and clients to ensure service delivery expectations are exceeded and facilitate seamless works coordination
- Oversee the delivery of customer and property services across a portfolio of buildings, ensuring operational and technical requirements are consistently met
- Conduct comprehensive building inspections and complete associated reports within governance timeframes for the allocated portfolio
- Ensure strict compliance with statutory regulations on mechanical, electrical and fire, health and safety standards, client contract requirements, and all facilities procedures
- Manage and coordinate facilities vendors, overseeing works in conjunction with JLL Projects & Development Services account teams
- Manage work order administration and provide regular updates for the managed portfolio to ensure client KPI’s are achieved
- Drive continuous improvement initiatives and foster an environment that supports teamwork, cooperation, and performance excellence across the portfolio

Sounds like you? This is what we are looking for

- 2-5 years of proven experience in corporate real estate, facilities management, property management, or related fields
- Strong leadership capabilities with a demonstrated ability to manage and drive operational excellence
- Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services




- Understanding of technical property systems including both hard and soft FM services
- Exceptional customer service focus with excellent interpersonal skills and ability to interact effectively with diverse client staff and demands
- Demonstrated experience with front and back office processes and strong administrative skills, preferably in the facilities management space
- High‑level PC literacy with proven ability to manage daily activities using various systems, including MS Office suite (Word, Excel, PowerPoint, Outlook)
- Experience with continuous improvement initiatives and client reporting, with strong attention to detail and analytical capabilities

Benefits

- Outstanding employee discounts off fitness, wellbeing & other renowned brands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

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📌 Network Facilities Manager – NSW (City of Sydney)
🏢 Jll
📍 City of Sydney