The Lottery Corporation in Australia is seeking a senior Research & Insights professional to design and manage research programs, delivering actionable customer insights to grow the business. You’ll co-manage an engaged research panel, design surveys, and report results, collaborating across the organisation.
You’ll bring robust qualitative and quantitative skills, experience with Voice of Customer programs and AI/Agentic solutions in research, plus hands-on use of Qualtrics and Roy Morgan
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📌 Senior Customer Insights Lead — AI-Driven Growth & Strategy (Queensland)
🏢 The Lottery
📍 Queensland
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