07 Aug
|
Star Group Management
|
Brisbane
07 Aug
Star Group Management
Brisbane
Front Office Night Auditor - Brisbane International Virginia
Brisbane International Virginia is seeking a Front Office Night Auditor to join our hotel team. This is a casual position that offers flexibility whilst providing an essential service to our guests and visitors. As a Front Office Night Auditor, you will be the responsible for auditing the daily financials as well as servicing our guests as needed overnight. We are currently transforming this hotel by way of renovation, so it is a very exciting time to come onboard.
What you’ll be doing
Greeting guests and visitors with a warm, professional and friendly demeanour.
Managing the reception desk and monitoring security overnight.
Processing guest check-ins and check-outs efficiently and accurately when required.
Auditing daily transactions and paperwork.
Assisting with administrative tasks
Maintaining cleanliness and organisation of the reception area
Coordinating with other departments to ensure seamless guest experiences
Contributing to a positive team environment through collaboration and communication
What we’re looking for
Excellent communication and interpersonal skills with the ability to engage warmly with guests from diverse backgrounds
Strong customer service orientation and a genuine desire to exceed guest expectations
Proficiency with computer systems and hotel management software; previous experience with property management systems is advantageous
Organisational skills and the ability to manage multiple tasks effectively
Professional appearance and demeanour aligned with hospitality industry standards
Flexibility and adaptability, with the ability to work casual hours as required
Attention to detail and accuracy when processing transactions and maintaining records
Problem-solving abilities and a proactive approach
Previous experience in a front office or reception role within hospitality is highly desirable
A reliable and punctual work ethic with a commitment to team objectives
What we offer
At Brisbane International Virginia, we value our team members and provide a supportive work environment where you can develop your hospitality skills. We offer casual employment with flexible scheduling to suit various lifestyle needs. Working with us provides exposure to genuine hospitality service delivery, opportunities to develop customer service excellence, and the chance to be part of a team committed to creating memorable guest experiences. We encourage a team-oriented workplace culture where your contributions are recognised and appreciated.
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📌 Front Office Night Auditor - Brisbane International Virginia
🏢 Star Group Management
📍 Brisbane