End-to-End Customer Care & Delivery Manager (Greater Dandenong City)

End-to-End Customer Care & Delivery Manager (Greater Dandenong City)

07 Aug
|
L'Oreal
|
Greater Dandenong City

07 Aug

L'Oreal

Greater Dandenong City

L’Oréal Australia & New Zealand is seeking a Customer Care Manager to lead end-to-end order-to-delivery operations across ANZ. You will align customer service strategies with commercial objectives, manage daily order processing, disputes, and claims in collaboration with warehousing and logistics teams.

You will champion SAP S4/HANA and Salesforce Service Cloud, drive data-driven improvements, oversee onboarding of current customers, and optimize KPIs such as order accuracy, resolution time and

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📌 End-to-End Customer Care & Delivery Manager (Greater Dandenong City)
🏢 L'Oreal
📍 Greater Dandenong City

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