Queensland Rail in Ipswich is seeking a motivated Customer Contact Officer (AS3) to join the Customer Contact Centre. You will manage high volumes of calls and emails, provide accurate information, and coordinate enquiries to resolution on a rotating roster.
This permanent, full time role offers a starting salary of AU$85,757 plus 12.75% super and opportunities to contribute to continuous improvement while delivering exceptional customer service across Queensland Rail services.
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📌 Customer Experience Pro – Contact Centre (Queensland)
🏢 Queensland Rail
📍 Queensland
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