We are seeking an experienced and professional Administration Assistant / Client Services team member to join our friendly and supportive office based in Indooroopilly, Queensland.

This is a full-time position, working 5 days per week, offering a varied and rewarding role within a collaborative team environment.

The successful candidate will have proven administrative experience, a positive and skilled manner, excellent attention to detail, and the ability to work both independently and as part of a team. You will be eager to learn, well organised, and committed to delivering exceptional client service.

Administration Assistant / Client Services

We are seeking an experienced and professional Administration Assistant / Client Services team member to join our friendly and supportive office based in Indooroopilly, Queensland.

This is a full-time position, working 5 days per week, offering a varied and rewarding role within a collaborative team environment.

The successful candidate will have proven administrative experience, a positive and professional manner, excellent attention to detail, and the ability to work both independently and as part of a team. You will be eager to learn, well organised, and committed to delivering exceptional client service.

Key Responsibilities

- Answering and directing incoming telephone calls
- Word processing and document preparation
- Maintaining and updating CRM records




- Managing incoming and outgoing correspondence
- Preparing client documentation
- Filing, scanning and maintaining electronic document and workflow systems
- Liaising with clients in a professional and courteous manner
- Providing general administrative support to the team

Skills and Experience

To be successful in this role, you will possess:

- Strong proficiency in Microsoft Word and Excel
- Confidence using a variety of computer systems and software
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Strong organisational and time management skills
- A genuine, honest and reliable work ethic
- The ability to work collaboratively within a team while also managing tasks independently
- A friendly, professional and client-focused approach

Preferred Experience

Ideally, you will have prior experience in an administrative role within one of the following professional services environments:

- Superannuation
- Accounting
- Financial Planning
- Legal

However, applicants with administrative experience gained in other professional office environments are also encouraged to apply.

Australian work rights are essential for this position.

If you are looking for a long-term opportunity with a supportive team and enjoy providing outstanding administrative and client service support, we would love to hear from you.

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📌 Client Services Assistant (Queensland)
🏢 Gill McKerrow
📍 Queensland