07 Aug
|
ING BANK (AUSTRALIA
|
Central Coast Council
07 Aug
ING BANK (AUSTRALIA
Central Coast Council
ING is seeking a Senior Process and Change Expert – Contact Centre to own end-to-end customer journeys across assisted channels and drive measurable improvements in experience and efficiency. The 12-month contract can be based in Sydney or Wyong, with a Sydney candidate travelling to Wyong twice weekly.
You will lead process transformation initiatives, translate insights into prioritised actions, and partner with operations, technology, risk, and product to ensure compliant change and advantages
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📌 Contact Centre Transformation Lead (Central Coast Council)
🏢 ING BANK (AUSTRALIA
📍 Central Coast Council