Pacific International Insurance, via Rapid Solutions, is seeking a Customer Support Officer in Newcastle to manage a dedicated customer portfolio. You will handle renewals, calls, and digital correspondence to deliver exceptional service.
This is a role that rewards relationship-building and accountability for renewal outcomes. You’ll own a portfolio, communicate clearly, and work with a close-knit team focused on KPIs and customer retention.
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📌 Newcastle Insurance Support Specialist — Portfolio Renewals (Newcastle City Council)
🏢 Pacific International Insurance (AU/NZ)
📍 Newcastle City Council
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