Medical Receptionist - Weekends - Telehealth Medical Clinic
Join Us in Creating Unprecedented Healthcare Change
Hybrid
Employment Type: Full-time
At Medmate , we believe that all people have the right to access healthcare when and where they need it . We understand the challenges of accessing care—whether it’s after hours, in rural communities, or even in metro areas where it can be difficult to see a local GP. That’s why we created the Medmate —to make healthcare more accessible for every Australian.
We’re currently looking for a friendly, compassionate, and proactive Medical Receptionist to join our team on a part‑time basis. You’ll be the first point of contact for patients accessing our virtual care service, helping to create a smooth and supportive experience.
Part‑time 15 hours per week
Shift Schedule:
Weekend shifts will be scheduled on a rotating roster with the following shifts:
Sat and Sun 7am – 3pm
Sat and Sun 3pm – 11pm
Join Us in Creating Unprecedented Healthcare Change
Position: Weekend Medical Receptionist
Location: Medmate Head Office - Richmond, Victoria
Hybrid
Employment Type: Full‑time
At Medmate , we believe that all people have the right to access healthcare when and where they need it . We understand the challenges of accessing care—whether it’s after hours, in rural communities, or even in metro areas where it can be difficult to see a local GP. That’s why we created the Medmate —to make healthcare more accessible for every Australian.
We’re currently looking for a friendly, compassionate,
and proactive Medical Receptionist to join our team on a part‑time basis. You’ll be the first point of contact for patients accessing our virtual care service, helping to create a smooth and supportive experience.
Position Details:
- Part‑time 15 hours per week
- Shift Schedule:
Weekend shifts will be scheduled on a rotating roster with the following shifts:
Sat and Sun 7am – 3pm
Sat and Sun 3pm – 11pm
What You’ll Do:
- Provide exceptional customer service to patients via phone, email, and online chat
- Schedule virtual appointments and coordinate with clinicians
- Maintain accurate and up‑date patient records
- Assist with administrative tasks to support clinical and operations teams
- Help patients navigate their care journey with empathy and efficiency
Who This Role Would Suit:
- Someone with previous experience in a medical reception or customer service role (essential)
- Ability to work rotating roster
- Previous experience with Medical Director practice management system
- A strong communicator with excellent attention to detail
- Tech‑savvy and comfortable using digital health platforms
- Passionate about improving healthcare access for all Australians
Why Join Us:
- Be part of a mission‑driven team leading the way in digital healthcare
- Gain experience and skills in a growing, future‑focused sector
- Enjoy supportive colleagues and a positive work environment
- Help make a meaningful difference in people’s lives—across metro, rural, and remote areas
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📌 Medical Receptionist - Weekends - Telehealth Medical Clinic (City of Yarra)
🏢 Medmate
📍 City of Yarra
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