Job Category: Support Workers & Community Workers

Centacare North Queensland is seeking a Family Intervention Worker to join our Family Intervention Service, supporting families engaged in the Child Protection system to strengthen relationships, build resilience, and create safe, stable home environments.

This is a part-time, fixed-term opportunity ideal for someone who is passionate about early intervention, family preservation, and working alongside families in a practical, hands‑on way.

This role is to commence from as available to 29th June 2027.

Why Join Centacare NQ?

- Be part of an organisationcommitted to Wellbeing for All
- Work across diverse communities in North Queensland
- Ongoing professional developmentand supportive supervision
- Be part of a values driven organisation: Integrity, Respect, Equality, Compassion, Dignity, Stewardship

Benefits you will enjoy

- SCHADS Level 4Salary (pro rata)+ Location Allowance $5,000pa
- Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
- 5 Weeks Annual Leave + 17.5% leave loading (pro rata)
- Birthday Leave + Other Above Award Benefits (pro rata)
- Extensive support and investment in your Professional Development

Job Description

About the Service

The Family Intervention Service provides intensive, in-home supportto families involved with Child Protection, helping to reduce risk, support reunification, and strengthen family functioning through practical, evidence-based interventions.

About the Role

As a Family Intervention Worker, you’ll work directly with families through in-home and outreach support, delivering trauma-informed,



strengths-based interventions that improve parenting capacity and child safety outcomes.

You will:

- Provide intensive, practical family support and case management
- Build strong, skilled relationships with families while maintaining clear boundaries
- Develop and implement individualised intervention plans
- Support families through parenting strategies, modelling, and skill-building
- Facilitate supervised contact between parents and children where required
- Work closely with Child Safety and other stakeholders to support case goals
- Maintain accurate documentation and contribute to ongoing case reviews

This role involves regular outreach and travel,working in real-life environments where your impact is immediate and meaningful.

Desired Skills and Experience

What You’ll Bring

- A relevant qualification in Social Work, Human Services or similar
- Experience (or strong capability) in working with families in complex or high-risk situations
- Understanding of trauma-informed practice and child development
- Strong communication and relationship-building skills
- Ability to undertake risk assessments and manage competing priorities
- Cultural capability, including the ability to work respectfully with Aboriginal and Torres Strait Islander families
- Current Driver Licence
- Ability to obtain and maintain a Blue Card and NDIS Worker Screening Clearance

Centacare North Queensland is a Child Protected and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.

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📌 Family Intervention Worker- Part Time (Mount Isa)
🏢 Centacare North Queensland
📍 Mount Isa