Lead BA & Service Designer: AI for Frontline Care (Melbourne)

Lead BA & Service Designer: AI for Frontline Care (Melbourne)

07 Aug
|
Real Time Australia
|
Melbourne

07 Aug

Real Time Australia

Melbourne

Real Time Australia is seeking a Lead BA / Service Designer to lead the end-to-end service design for a high-profile, 12-month AI programme across multiple care facilities in Melbourne. You will map front-stage workflows and back-stage data processes, co-design with frontline staff, and manage AI edge-cases to ensure adoption.

Your role focuses on creating service blueprints and user journeys, facilitating workshops with executives, funding and technical SMEs, and translating pilot learnings

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📌 Lead BA & Service Designer: AI for Frontline Care (Melbourne)
🏢 Real Time Australia
📍 Melbourne

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