Senior Application Support Engineer at Humm BNPL. About the role Join Humm BNPL, a prominent player in the non-bank financial services sector in Australasia. We focus on providing straightforward and efficient financial solutions, including business asset finance, credit cards, and point-of-sale payment plans tailored to the needs of modern businesses and consumers. This position offers the chance to contribute to our ongoing innovation and growth within a high-performing team.

Key facts

- Location: Sydney, Sydney Region
- Engagement: Permanent
- Team: Application Support

What you'll do

- Provide technical support for applications, ensuring optimal performance and reliability.
- Collaborate with cross-functional teams to troubleshoot and resolve issues effectively.
- Monitor application performance and implement improvements as needed.
- Document processes and create user guides to enhance team knowledge.

Requirements

- A minimum of 5 years of experience in application support or a related field.




- Strong knowledge of SQL and database management.
- Familiarity with cloud platforms such as AWS or Azure.
- Excellent problem-solving skills and attention to detail.
- Effective communication abilities to work with diverse teams and stakeholders.

Nice to have

- Experience with programming languages such as Python or Java.
- Previous work in the financial services industry.
- Knowledge of ITIL or other service management frameworks.

Skills & tools

- Proficient in SQL, AWS, Azure, and application monitoring tools.
- Experience with incident management and ticketing systems.
- Familiarity with DevOps practices and tools is a plus.

Practical notes

- Applicants must be eligible to work in Australia.
- We offer competitive salaries and advantages, including flexible working arrangements.

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📌 Senior Application Support Engineer (New South Wales)
🏢 Humm BNPL
📍 New South Wales