Case Manager /Care Partner - Support at Home

In 2026, the Care Partner is a pivotal role within Australia's Support at Home program, this position acts as the primary point of contact for participants, moving beyond traditional case management to lead personalised, relationship-based care delivery.

Why work with us?

McArthur empowers you to take control of your career and offer real work life balance. You'll be working with a friendly, supportive and trusted team that understands the sector. We work with respected service providers to provide workforce solutions for staffing gaps. We offer short, medium and long-term placements working on a casual basis. It's a great chance to earn an excellent hourly rate, get paid weekly, network and gain experience with a range of providers.

We partner with NFP service providers and local government to supply a workforce of experienced Care Partners.

- Placements are approx for 3 - 12 months
- ASAP start
- Locations throughout metro Melbourne
- Hourly rate $63.76 + 12% super & weekly pay

Are you an expert in

- Assessment and Care Planning: Conduct comprehensive assessments to develop and update personalized care plans that align with the participant's aged care single assessment.
- Service Coordination: Manage and coordinate a multidisciplinary range of services, including nursing, allied health, home maintenance, and social support.
- Budget Management:



Oversee and monitor participant budgets to ensure services are delivered within financial constraints while maximising the level of care.
- Ongoing Monitoring: Deliver monthly care management activities to review the effectiveness of services and adjust plans as health needs or goals evolve.
- Advocacy and Navigation: Help participants navigate the aged care system and connect them with community resources, ensuring they understand their rights and choices.
- Compliance and Safety: Ensure all service delivery meets the Aged Care Quality Standards and maintains accurate records for program audits.

What we need from you

- Qualifications: Tertiary qualifications in Nursing, Social Science, Community Services, or Case Management (typically Diploma level or higher).
- Experience: You will need to be experienced in aged care case management with at least 1-2 years - you will be expected to hit the ground running.
- Knowledge: Deep understanding of the Support at Home framework , My Aged Care assessment processes, and relevant legislation.
- Skills : Strong conflict resolution, budget reconciliation, and proficiency in Client Management Systems.
- Compliance: National Police Check, Right to work in Australia, Valid ID, driver's license, passport or birth certificate.

We would welcome the opportunity to discuss your needs and provide more information about joining our team.

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📌 Case Manager /Care Partner - Support at Home (Melbourne)
🏢 Mcarthur
📍 Melbourne