Experience Co forms a part of the Experience Co. group (ASX: EXP) which is an adventure tourism company founded in 1998 with the vision of becoming the largest and most respected adventure tourism company in the world. We offer the best of the best in adventure experiences with numerous locations throughout Australia and New Zealand.
As a business, we empower our employees to do what they do best - deliver extraordinary experiences.

About the role

We're on the lookout for Casual Sales Agents to join our team in Cairns due to our continued success and ongoing growth. This is an exciting prospect to join the Experience Co Group and be part of a leading tourism company where delivering exceptional customer experiences and having fun are all part of the job.

Successful candidates will support either our Skydive Australia or Reef Unlimited operations, depending on business requirements.

Skydive Australia delivers unforgettable skydiving experiences across Australia, helping customers tick off their bucket-list adventure.

Reef Unlimited operates a diverse fleet of vessels across Cairns and Port Douglas, including Reef Magic Cruises, Dreamtime Dive & Snorkel, Big Cat Green Island, Fitzroy Island Adventures, and Calypso Reef Cruises, showcasing the beauty of the Great Barrier Reef.

You will need to be available to work weekends and public holidays as required.

About you

You have exceptional customer service skills including great face to face, phone,



and email manner. You love helping people, building relationships, and providing recommendations including upselling. You are fast on your feet to manage large call volumes and face to face enquiries. You understand the importance of accuracy when creating reservations and obtaining client details.

Your responsibilities will include:

- Sales orientated with the ability to influence and upsell products
- Great communication skills- both verbal and written
- Previous experience with reservations systems highly desired
- Supporting the Reservations Supervisor with tasks as required

Benefits and perks

- Employee Benefit Discount Program to check out our products
- Employee Referral Program
- Additionalleave purchase plan
- Reward and Recognition Programs
- All technology / equipment provided to do your role
- Trainingand study assistanceprovided
- Career pathwaysdeveloped to get you to the next level

Don't miss out on joining a leading company that welcomes innovated ideas and is dedicated to providing quality services.

Don't meet every single requirement? At Experience Co we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description,

You may be just the right candidate for this or other roles.

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📌 Sales Agent (Reservations) (Cairns North)
🏢 Experience Co
📍 Cairns North