Marketing Communications and Digital Media Manager

Communications & Digital Media Manager

Full-Time | Burnett Heads, QLD

Shape the voice of one of Australia's leading marine tourism operators.

Are you a creative storyteller, strategic thinker, and digital marketing professional looking for a role where no two days are the same?

Join our fast-growing, multi-award-winning marine tourism company operating on the spectacular Southern Great Barrier Reef. This is an exciting chance to take ownership of our communications, digital presence, and brand strategy while working alongside a passionate and experienced team dedicated to delivering world-class tourism experiences.

Based in our Burnett Heads office, you'll work closely with the General Manager and Company Director as part of a close-knit team where collaboration, innovation, and initiative are highly valued.

About the Role

This is a diverse, hands-on position that combines creativity with strategy. You'll be responsible for developing compelling content, managing digital platforms, strengthening our brand presence, and supporting the ongoing growth of the business through innovative marketing and communications initiatives.

We're looking for someone who is adaptable, organised, and equally comfortable developing long-term marketing strategies as they are creating engaging social media content, writing media releases, or designing promotional material.

Key Responsibilities

- Develop and implement marketing and communications strategies aligned with business objectives.
- Create engaging written content across digital, print, email, website and social media platforms.




- Manage the company's social media channels, content calendars and community engagement.
- Design and produce digital and print marketing collateral using Adobe Creative Suite or similar design software.
- Coordinate media relations, prepare media releases and respond to media enquiries.
- Manage website content, SEO and ongoing digital optimisation.
- Oversee email marketing campaigns and customer communications.
- Monitor marketing performance and provide reporting and recommendations using analytics.
- Assist with photography, videography and multimedia content creation.
- Work collaboratively across departments to promote products, events and business initiatives.
- Maintain brand consistency across all communications and customer touchpoints.
- Identify new marketing opportunities, partnerships and promotional campaigns.

About You

You are a motivated marketing professional who enjoys balancing creative projects with strategic planning. You thrive in a collaborative environment, have exceptional attention to detail, and enjoy taking ownership of your work.

You’ll ideally bring:

- Qualifications in Marketing, Communications, Digital Media, Public Relations or a related discipline.




- Previous experience in a similar communications, marketing or digital media role.
- Outstanding written and verbal communication skills.
- Strong copywriting and editing abilities.
- Experience managing social media platforms and digital campaigns.
- Graphic design skills using Adobe Creative Suite (InDesign, Photoshop and Illustrator preferred).
- Experience with website content management systems (WordPress experience highly regarded).
- Knowledge of SEO, Google Analytics and digital marketing best practices.
- Excellent organisational and project management skills.
- The ability to manage multiple priorities while maintaining exceptional attention to detail.
- A positive, flexible attitude and willingness to contribute across a broad range of projects.

Experience within tourism, hospitality or visitor experiences will be highly regarded but is not essential.

What We Offer

- A full-time office-based role in beautiful Burnett Heads.
- The opportunity to work for one of Australia's leading and award-winning marine tourism operators.
- A supportive, team-oriented and passionate team environment.
- A varied role where your ideas and creativity will genuinely influence the business.
- Opportunities for professional development and career growth within a rapidly expanding company.
- Staff benefits and the chance to experience one of Australia's most iconic natural destinations.

If you're passionate about storytelling, digital marketing and creating memorable customer experiences, we'd love to hear from you.

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📌 Marketing Communications and Digital Media Manager (Burnett Heads)
🏢 Lady Musgrave Experience
📍 Burnett Heads