About Us

At Cancer Council Queensland, our mission is simple - to ensure no Queenslander is left navigating cancer alone. We’re here to provide support to everyone impacted by cancer, and to improve quality of life for all Queenslanders facing a diagnosis. We do this through work in three key areas, cancer research, cancer prevention and early detection, and cancer support services.

Working at Cancer Council Queensland

Cancer Council Queensland employees and volunteers lead Queenslanders in a partnership against cancer by living our values of being responsible, inclusive, equitable, and collaborative. We provide a positive and supportive working environment where you will be a valued team member.

About The Role

The Supporter Engagement Coordinator is often the first person a supporter speaks to at Cancer Council Queensland. You will answer phone calls and emails, help people with donation and fundraising enquiries, send receipts and event materials, and make sure each enquiry reaches the right team. You'll record every interaction accurately and communicate with supporters in a warm, personal, and respectful way. You'll also prepare personalised thank-you and impact communications, so supporters know they mean more to us than their donation. This role is a key part of the Individual Giving team and contributes directly to supporter experience and fundraising outcomes.

This role is a permanent, full-time position (37.5 hours per week).

About You

- Demonstrated experience building warm, respectful,



and genuine relationships.
- Strong written and verbal communication skills, with excellent attention to detail.
- Experience using technology such as Microsoft Word, SharePoint, and Customer Relationship Managers (CRMs).
- Strong organisational skills and the ability to manage multiple tasks at once.
- Experience in a not-for-profit or mission-driven organisation, and knowledge of fundraising principles and donor stewardship, is well regarded, but not essential

Advantages

Cancer Council Queensland Has a Collaborative, Energetic, And Supportive Team Culture, Contributing To Meaningful Work With a Tangible Impact. By Celebrating And Fostering Our Individual Strengths, We Take On More Challenging Work. In Turn, We Lead More Balanced, Exciting And Fulfilling Lives. Our Growing Non-for-Profit Organisation Offers Employees

- Flexible work arrangements (Flexible Work Hours and Hybrid Work options).
- ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year
- Recognition and Rewards Program
- Professional Development Allowance
- Workplace health programs, such as Fitness Passport
- Cancer Council Shop discount

In line with our value of being inclusive, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.

The successful applicant will be required to conduct a current National Police Certificate.

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📌 Supporter Engagement Coordinator - Individual Giving (Brisbane)
🏢 Cancer Council Queensland
📍 Brisbane