07 Aug
|
VicRoads Registration and Licensing Services (RLS)
|
Melbourne
07 Aug
VicRoads Registration and Licensing Services (RLS)
Melbourne
VicRoads Registration and Licensing Services (RLS) in Melbourne is seeking a Senior Workflow Analyst to own and optimize customer contact platforms across phone, branch and digital channels. You will work with Operations, Product and Technology to improve routing, queues and self-service capabilities, while embedding current features into frontline operations.
This role requires hands-on experience with Amazon Connect and related systems, a strong analytical mindset, and the ability to translate
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📌 Senior Contact Center Workflow Architect (Melbourne)
🏢 VicRoads Registration and Licensing Services (RLS)
📍 Melbourne