Asquith Workforce is an Aboriginal owned and operated recruitment agency providing permanent, temporary and labour hire solutions to a variety of industries and cultures across Sydney, Newcastle, Hunter Valley and Central Coast.

We are currently seeking a motivated and experienced Service Delivery Supervisor to join our client's team in the Hunter region. This role offers stable long-term employment with a reputable and established client local to the Newcastle and Hunter, with benefits including:

- Tool of Trade vehicle.
- Chance to lead and develop a high performing HVAC team.

Asquith Workforce is an Aboriginal owned and operated recruitment agency providing permanent, temporary and labour hire solutions to a variety of industries and cultures across Sydney, Newcastle, Hunter Valley and Central Coast.

We are currently seeking a motivated and experienced Service Delivery Supervisor to join our client's team in the Hunter region. This role offers stable long-term employment with a reputable and established client local to the Newcastle and Hunter, with benefits including:

- Tool of Trade vehicle.
- Mobile phone & laptop.
- Opportunity to lead and develop a high performing HVAC team.

What's the job?

- Lead, coach and develop a team of HVAC technicians to deliver outstanding customer service.
- Provide hands‑on technical support and assist in the field when required.
- Prepare quotes, scope works and provide technical guidance to clients.




- Work closely with the Service Coordination team to maximise technician utilisation and resource planning.
- Monitor job progress, profitability and overall financial performance.
- Oversee payroll approvals, timesheet accuracy and workforce productivity.
- Ensure compliance with all WHS legislation, company policies and industry standards.
- Conduct site inspections, quality assurance audits and safety observations.
- Build and maintain strong relationships with existing clients while identifying opportunities to grow our HVAC services.

What about you?

- Demonstrated experience in an HVAC Supervisor, Service Delivery Supervisor or similar leadership role.
- Experience preparing quotations, managing projects and coordinating service delivery.
- Certificate III in Air Conditioning and Refrigeration.
- Certificate III in Electrotechnology Electrician (or higher).
- NSW Supervisor Licence.
- Refrigerant Handling Licence.
- Current Driver Licence.
- Current First Aid Certificate.
- Strong understanding of financial performance, budgeting and job profitability.
- Excellent communication, leadership and customer relationship skills.
- Sound knowledge of WHS legislation and industry standards.
- Intermediate or higher computer skills.

Additional information

- Long-term, secure employment
- Tool of trade vehicle
- Ample career progression opportunities

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📌 HVAC Supervisor (Newcastle City Council)
🏢 Asquith Workforce
📍 Newcastle City Council