About This Opportunity

The Client Relationship Manager leads the client relationship and stakeholder engagement activities of the UQ Veterinary Teaching Hospital (VTH). This pivotal role sits at the heart of a collaborative and purpose-driven environment in the VTH Management team, strengthening partnerships across the veterinary sector while supporting high-quality student training and business sustainability. Working closely with VTH leadership and School stakeholders, you will help elevate the profile and impact of the Veterinary School, contributing to a shared vision of excellence in veterinary science and creating meaningful value for clients, students, and the wider community.

Key Responsibilities

- Lead client focussed initiatives through feedback and communications relation to experiences in the hospital and work with departmental stakeholders to resolve client concerns.
- Lead client engagement and communication initiatives, ensuring exceptional service delivery and continuous improvement through feedback and insights.
- Develop and maintain strategic relationships with veterinary practices, industry partners, and community stakeholders to support caseload growth and training outcomes.
- Partner with internal teams to deliver engagement, communications, and advancement initiatives, including events, campaigns, and social media management for the Veterinary Teaching Hospital.
- Lead and develop the UQ Vets Client Liaison Team, fostering a welcoming and compassionate approach in a high-performance, client-focused culture in both the Small Animal and Equine Hospital reception.

About You

- A degree in business, communications, or marketing with at least four (4) years subsequent relevant experience, or an equivalent combination of education and experience.
- Demonstrated experience in communication, marketing, or stakeholder engagement within a professional service environment.
- Strong interpersonal and networking skills, with the ability to build and sustain meaningful relationships across industry and community stakeholders.
- Experience engaging with external clients, including industry bodies and members of the public.




- Demonstrated cultural awareness and ability to engage effectively with diverse communities.
- Proven ability to contribute to business development while supporting learning and development outcomes.
- Experience promoting clinical services or complex operational environments is highly regarded.

This is a full-time, fixed term position through to 27th August 2027, at HEW Level 7.

Pre-Employment Checks

Pre-employment checks may include verification of the right to work in Australia, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

We’re dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing or calling +61 .

Applications close Thursday 6 August 2026 at 11.00pm AEST (R-67250).

About UQ

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities,



UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million).

Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries.

UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way.

UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.

Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work.

For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, adaptable working arrangements, and health and wellness discounts) please visit Why Work at UQ.

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📌 Client Relationship Manager (Australia)
🏢 University Of Queensland
📍 Australia