KOTRA – Sydney NSW

Full time

1d ago , from Illawarra Mercury Job Board

Position title: Passenger Service Representative

About Us

Join T'way Air Sydney and become part of a dynamic international airline delivering exceptional passenger experiences between Australia and Korea.

Work Location

Sydney Kingsford Smith International Airport (SYD)

Key Responsibilities:

- Flight documentation and operational reporting
- Aircraft turnaround coordination
- Communication with ground handling service providers
- Coordination with Sydney Airport and government authorities
- Respond to passenger complaints and provide professional resolution.
- Maintain daily flight statistics and monthly reporting.
- Perform administrative and support duties as directed by the supervisor.

Qualifications:





- Excellent communication and interpersonal skills
- Customer-focused attitude
- Ability to work under pressure in a fast-paced airport environment
- Ability to work weekends, public holidays and rotating shifts
- Strong attention to detail
- Language ability is highly regarded

Employee Perks

- Full time job
- Superannuation
- Staff travel benefits (subject to company policy)

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📌 [T'WAY AIR] Passenger Service Agent (Korean Speaking) (City of Sydney)
🏢 KOTRA
📍 City of Sydney