PowerSmart Solutions(T) is a leading organisation committed to delivering exceptional service and support to our clients. We pride ourselves on maintaining a professional, collaborative workplace where our team members are valued and supported in their career development. Our mission is to provide outstanding administrative and customer service excellence across all operations.



About the role



We are seeking a dedicated Administration, Office Assistant & Customer Service professional to join our team in Yatala, QLD on a full-time basis. This is a multifaceted role that serves as a vital link between our clients and our internal operations. You will be responsible for managing administrative tasks, providing comprehensive office support, and delivering exceptional customer service that reflects our commitment to excellence. This position plays a key role in ensuring smooth day-to-day operations and maintaining strong client relationships.



What you'll be doing



Managing administrative tasks including scheduling, correspondence, and document preparation



Providing comprehensive office support to ensure efficient daily operations



Answering and directing telephone and email enquiries with professionalism and courtesy



Maintaining organised electronic filing systems and managing databases



Processing invoices, purchase orders, and other financial documentation



Liaising between clients, staff, and external organisations to facilitate communication



Assisting with data entry and maintaining accurate records



Supporting the coordination of meetings, events, and appointments







Providing prompt and professional customer service to resolve client queries and concerns



What we're looking for



Proven experience in an administration, office support, or customer service role



Excellent organisational and time management skills with the ability to prioritise multiple tasks



Strong communication abilities, both written and verbal



Proficiency with Microsoft Office applications (Word, Excel)



Skilled telephone manner and customer service experience



Attention to detail and accuracy in all work completed



Ability to work independently and as part of a collaborative team



Reliable and punctual with a commitment to high standards



Problem-solving mindset with a proactive approach to challenges



Discretion and professionalism when handling sensitive information



Preferred: Experience with relevant industry-specific software or databases



Preferred: Previous experience in a sales or client-focused administration role



What we offer



PowerSmart Solutions(T) is committed to supporting the wellbeing and professional development of our team. We offer a range of benefits including opportunities for career advancement, ongoing training and development to enhance your skills, and a supportive workplace culture where your contributions are recognised and valued. We provide competitive remuneration and a professional work environment that encourages collaboration and excellence. We are committed to fostering an inclusive workplace and welcome applications from all qualified candidates.

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📌 Administration, Office Assistant & Customer Service (Queensland)
🏢 PowerSmart Solutions
📍 Queensland