Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

Moneycare is The Salvation Army’s (Salvos) national financial counselling and financial capability program which seeks to alleviate hardship and build long term resilience. The Salvos understands that everyone’s financial situation is different. Our evidence-based methods are professional, caring and have a holistic impact on the lives of those who come to us seeking assistance.

About the role

We are seeking a proactive and experienced Financial Counsellor to provide financial counselling, casework and advocacy for people who are in financial difficulty or hardship or are wishing to avoid such situations. Reporting to the Moneycare Manager, this is a permanent full-time position, based in Geelong, Victoria.

Conditions

Compensation is in accordance with the SCHADS Award Level 5 (dependant on qualification and accreditation).

Responsibilities

- Provide compassionate, client-centred financial counselling support to individuals and families experiencing financial hardship
- Build positive relationships with clients and empower them to make informed decisions and achieve their financial goals
- Assess clients’ financial circumstances, identify challenges, and develop tailored action plans to address their needs
- Support clients to access relevant services, community resources, and financial assistance programs
- Advocate on behalf of clients with creditors, service providers, and other organisations to help resolve financial issues
- Regularly review client progress from individual case plans,



adjust support plans where needed, and work collaboratively to achieve sustainable outcomes

Requirements

- Diploma in Community Services (Financial Counselling)
- Relevant experience in a social service environment and/or a strong understanding of issues around the causes of financial hardship and financial exclusion
- Accreditation as a Financial Counsellor or be willing to attain accreditation
- Demonstrated ability to work with different cultures and backgrounds
- A current Victoria Employee Working with Children Check

What we offer

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
- Generous Paid Parental leave for primary (12 weeks) & secondary carers
- Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
- Access to EAP and health & wellness initiatives incl Fitness Passport
- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on the job skills and proficiency
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

The Salvation Army is an Equal Prospect Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child facing roles will require the successful completion of a Working with Children Check.

Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

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📌 Moneycare Financial Counsellor (Geelong)
🏢 The Salvation Army
📍 Geelong