Bilingual consulting (T/A Blackburn Speech & Paediatric Therapy) – Melbourne VIC

We are a multidisciplinary allied health clinic providing speech therapy, occupational therapy, play therapy, and psychology services.

We predominately serve paediatric clients, but also provide services to teenagers and adults in the community, depending on their needs.

Our mission is to support and empower our clients through skilled, bilingual and family-centred therapy services.

Through achieving this mission, we aspire to realise our vision to be a beacon of hope for families from culturally and linguistically diverse (CALD) backgrounds.

About You :

A certification in Administration highly desirable

Position Summary :

We are looking for a friendly, organised, and proactive team member to manage our busy front desk and support our clinic operations. You will be responsible to ensure all reception areas operate a high quality service at all times and supervise a range of administrative duties to ensure the smooth operations of the practice.

Key Requirements :

Skills & Attributes

- Strong verbal and written communication skills with great attention to detail
- Good time management and organisational skills




- Friendly, professional, and excellent with people
- Able to handle tasks with different priorities and urgency
- Works well under pressure and eager to learn
- Flexible, adaptable, and team-focused
- Experience with culturally and linguistically diverse communities
- Experience working with children
- Fluent in English, Cantonese, and Mandarin
- Some experience working in a medical practice is an advantage but not essential

Job Responsibility :

- Be the first point of contact for clients— greet warmly, answer calls and emails, and manage bookings
- Provide administrative support to the Operations Manager and Director, including document preparation and client scheduling
- Maintain accurate client records and handle payments, invoicing, and daily reconciliation
- Assist with delivery of workshops and seminars such as set up of room, providing refreshments, preparation of materials and presentation etc.
- Keep reception … ...
- Monitor … ...
- Support quality… ...
- Other ad-hoc activities as directed by management

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📌 Account Manager (Melbourne)
🏢 Bilingual consulting (T/A Blackburn Speech & Paediatric Therapy)
📍 Melbourne