The Salvation Army is one of Australia’s largest providers of Alcohol and Other Drugs (AOD) services, offering withdrawal management, residential rehabilitation,harm‑reductionprograms and holistic recovery support. Our residential programs provide a safe, structured andrecovery‑orientedenvironment where participants can stabilise, heal and rebuild their lives with dignity.

TheAOD Senior Support Worker plays a critical leadership role in ensuringhigh‑qualityparticipant support, safe residential operations, and consistent staff practice across every shift.

Reporting to theProgram Manager , this is aPermanent Full ‑Timeposition, based on site inBendigo, Victoria .This role is part of an on-call roster to provide response for risk matters outside normal business hors, consistent with the on-call arrangements.

About the role

This is your opportunity to leadon‑shiftpractice,coordinate daily residential operations, and support a team of AOD Support Workers to deliver safe, structured andrecovery‑focusedcare. You will guide crisis responses, behaviour management, handover processes, and continuity of care, ensuring the residential environmentremainssafe,supportiveand aligned with TSA’s AOD model of practice.

Conditions

Compensation isin accordance withtheSocial, Community, Home Care and Disability Services Industry Award (SCHADS) Level4.

How you will make an impact

- Crisis & behaviour management lead staff responses to participant needs, including brief interventions and crisis responses
- Structuredhandover facilitatehigh‑qualityshift handovers using TSA’s structured handover principles




- Operational coordination support daily program operations,after‑hoursresponse requirements and safe staffing levels
- People leadership supervision and performance development.
- Care coordination contribution communicateparticipant progress,risksand protective factors to case workers and support implementation of participant plans
- Group program support assist with group facilitation and ensure consistent delivery of the program timetable

What you will bring

- AOD Skill Set (CHCSS00093), including CHCAOD001, CHCAOD004, CHCAOD006, CHCAOD009
- Relevant qualifications such as Diploma or Degree in Social Work, Psychology,Counsellingor related fields (preferred)
- Residential leadership experience including staff supervision and reflective practice
- Strong crisis response capability and ability tomaintaina safe, structured environment
- Collaborative communication skills with the ability to support team cohesion and participant safety
- AVictorian Employee WorkingwithChildren Check
- Acurrent Victorian Driver’s Licence

What we offer

The Salvos offer awell‑balancedpackage of meaningful benefits including:

- Salary packaging up to$15,900 tax free +$2,650 meal entertainment benefit
- Generous paid parental leave,purchasedleave scheme and career development opportunities
- Access to EAP, wellbeinginitiativesand Fitness Passport
- Aboriginal and Torres Strait Islander supports including BurraBurraNetwork, Cultural Events, Sorry Business and Ceremonial Leave
- Apurpose‑drivenculture grounded in compassion,justiceand community impact
- Ongoing training and development to enhance your professional skills

Applications will close as soon as a suitable candidate is secured.

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📌 AOD Residential Senior Support Worker (Greater Bendigo City)
🏢 The Salvation Army
📍 Greater Bendigo City