Full-time | Stable regional role | No cold calling

About the role

Join VJS Joinery Supplies, a trusted regional leader supplying cabinet makers, builders and manufacturers across Victoria and NSW.

This is an office-based, customer-focused role supporting trade and retail customers with orders, enquiries and sales support. You’ll be part of a friendly, close-knit team where reliability, attention to detail and great customer service are genuinely valued.

If you enjoy helping customers, staying organised and working in a stable, well-established business — this role is for you.

About VJS Joinery Supplies

At VJS, we’re more than a supplier — we’re Your Trade Partner .

We manufacture and distribute premium kitchen hardware and wood panel products, including laminates, melamine, timber veneer, plywood, benchtops, toilet cubicles and doors. Proudly servicing regional communities, VJS is known for old-school customer service , long-term relationships and a strong team culture.

With multiple branches across Victoria and NSW, our Geelong branch continues to grow — and we’re looking for the right person to grow with us.

What you’ll be doing

In this role, you’ll support customers and the sales team by:

- Handling incoming trade and retail enquiries by phone, email and in-store
- Processing sales orders accurately and efficiently
- Keeping customers informed on order status,



delivery times and product availability
- Preparing quotes and coordinating with external sales, procurement and production teams
- Supporting showroom enquiries and walk-in customers
- Maintaining accurate product and customer information in our ERP system
- Assisting with general administration and continuous improvement of systems and processes

This role is supportive, structured and relationship-based — not cold calling or high-pressure sales.

What we’re looking for

We’re looking for someone who is reliable, organised and customer-focused, with:

- Experience in customer service, sales support or administration
- Confidence speaking with customers over the phone and email
- Strong attention to detail and accuracy
- A positive attitude and professional communication style
- Experience using an ERP system (MYOB Advanced / Acumatica highly regarded – training provided)
- Experience in the cabinet making, building or trade supply industry is an advantage, but not essential for the right person.

Benefits

- Stable, full-time role with long-term job security
- Friendly, supportive team workplace
- Well-established and respected regional business
- Training and development providedCareer progression opportunities across sales and administration
- Competitive salary based on experience

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📌 Sales & Customer Support Officer (Trade Supply) (Australia)
🏢 VJS Joinery Supplies
📍 Australia