Transurban Group is seeking a Customer Specialist Support Advisor - Hardship to join our Hardship team and provide empathetic, specialist support to customers experiencing financial difficulty. This role is based in Melbourne, Sydney or Brisbane, with full-time permanent status and a focus on delivering sustainable outcomes.
You will navigate complex hardship cases in a quick-paced contact centre, manage end-to-end hardship applications, and work with internal partners to refine processes while
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📌 Financial Hardship Support Specialist (City of Sydney)
🏢 Transurban Group
📍 City of Sydney
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